Privacy Policy

Last updated: July 2026

At Rootmail Academy, accessible from https://rootmail.it, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Name
  • Email address
  • Billing information
  • Account information
  • Course enrolment details
  • Learning progress and certificates
  • Messages submitted through contact forms

2. Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages visited
  • Referring website
  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Provide access to purchased courses.
  • Manage your account.
  • Process payments.
  • Issue course certificates.
  • Respond to support requests.
  • Improve our platform.
  • Protect the security of our services.
  • Comply with legal obligations.

4. Payments

Payments are securely processed by trusted third-party payment providers. Rootmail Academy never stores complete payment card information.

5. Learning Platform

We use Tutor LMS to deliver online courses. Your learning progress, completed lessons, quiz attempts and certificates may be stored to provide educational services.

6. Cookies

Cookies help us:

  • Keep users signed in.
  • Remember preferences.
  • Improve website performance.
  • Measure website traffic.
  • Support marketing activities.

7. Analytics & Advertising

We may use Google Analytics and Google Ads to better understand visitor behaviour, improve our website and measure advertising performance.

8. Contact Forms

Information submitted through our contact forms is used solely to respond to your enquiries and provide support.

9. Data Retention

Personal information is retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and maintain educational records.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.
  • Correct inaccurate data.
  • Request deletion of your information.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent where applicable.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no Internet transmission can be guaranteed to be completely secure.

12. Third-Party Services

Our website may integrate third-party services, including:

  • Google Analytics
  • Google Ads
  • Tutor LMS
  • WooCommerce
  • Payment providers
  • Email delivery services

13. Children’s Privacy

Our services are intended for users aged 16 or older, or younger users under the supervision of a parent or legal guardian where permitted by applicable law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Rootmail Academy
Email: support@rootmail.it
Website: https://rootmail.it